Conduct daily briefings with staff at floor level.
Manage and supervise all tasks of his/her team.
Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures set.
Supervise public areas.
Replenish guest supplies and ensure that guests requests are promptly attended to.
Attend to reports on damage or malfunction in hotel rooms.
Maintain equipment in proper state of cleanliness.
Maintain a section floor report.
Conduct regular room checklists.
Report unusual behavior/activities on floors to Executive Housekeeper.
Record room status in allocated section accurately.
Assist Executive Housekeeper in assessing team members attendance and performance.
Other Responsibilities
Be well versed in hotel fire & life safety/emergency procedures.
Attend all briefings, meetings and trainings as assigned by management.
Maintain a high standard of personal appearance and hygiene at all times.
Perform other reasonable duties assigned by the assigned by the Management.
Establish and maintain effective employee working relationship.
Qualifications
High School Diploma/ certificate.
Good oral and written proficiency in English.
Minimum 2 years of experience in a similar capacity.
Ability to speak other languages and basic understanding of local languages will be an advantage.
