Job Description
Dear Candedate,
Greeting from right fit resources,
we are urgently hiring Recepitinist
Sector :- Hotel industies
position :- Recepinist
VACANCY:- 1
SALARY :- 8K TO 10K
QUALIFICATION: 12TH ABOVE
LOCATION : BBS
Key Responsibilities
Guest Reception: Warmly welcome guests as they arrive at the hotel, provide necessary information about services, amenities, and local attractions.
Check-in/Check-out: Efficiently handle guest registration, assign rooms, and process payments. Ensure smooth and swift check-in and check-out processes.
Reservations: Manage room reservations via phone, email, and in-person inquiries. Update reservation system with accurate information, handle cancellations or modifications efficiently.
Customer Service: Address guest concerns, complaints, or special requests promptly and professionally. Strive to exceed guest expectations and ensure their comfort and satisfaction throughout their stay.
Telephone Handling: Answer incoming calls, take messages, and redirect calls to appropriate departments or staff members. Provide information regarding room availability, rates, and hotel facilities.
Cash Handling: Handle cash, credit card transactions, and maintain accurate records of all transactions. Reconcile cash at the end of each shift.
Administrative Tasks: Assist in administrative duties such as filing, photocopying, and maintaining guest records. Keep the reception area clean and organized.
Communication: Maintain clear and effective communication with other hotel departments to ensure smooth operations and guest satisfaction.
call us : 8926 35 35 93
