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Information Technology
Job Roles and Responsibilities:
Reviewing all mortgage documentation submitted by the borrower, including income statements, asset statements, tax returns, and identification documents
Verifying the accuracy and completeness of each document according to lending guidelines and regulatory requirements
Set-up Hazard Insurance based on Declaration Page / prior policy
Setup Anticipated Closing Date, Disbursement Date & First Payment Date
Update Title Fees and Payee Names on Lakewood from Title Fee Sheet
Review and cure Tolerance as applicable.
Cash to Close to be setup based on loan product / LO comments.
Update Non-Borrowing spouse details for Spousal states and as applicable
Generate and disclose Initial CD to all Parties
. Following up with the relevant third parties to obtain any missing or additional documentation necessary to complete the loan file. This will include calling to the 3rd party vendors
Communicating with loan officers, underwriters, and borrowers to address questions, discrepancies, or issues related to documentation.
Answering or making calls to 3rd Party vendors & employers
Responding efficiently and accurately to employers and client
Obtain the information and document it in a client system.
Meet TAT and Quality matrix
Handle escalations, investigate and eliminate root causes and handle reporting requests to support decision making.
Support Managers in critical decisions making in the process which can be valuable in improving efficiency or quality
. Lead by Example. Ensure working environment is stable and people feel motivated to participate and involved.
Qualification & Experience
Educational qualification and years of experience required in any specific domain/skill for the role:
Basic Degree completion (15 years of education)
Prior experience in US mortgage
Good verbal and written communication skills
Strong time management skills to achieve requirements within the timeframe allotted with 100% quality.
Knowledge of processing and preparation of closing disclosure a plus
Proficient in Microsoft Office Suite (PowerPoint, Outlook, Word) with an intermediate to advanced level of proficiency in Excel
Familiarity with LOS applications e.g. Encompass, Lakewood
Capacity to comprehend, analyze and interpret complex documents
Ability to maintain information with a high level of confidentiality
Team player - highly collaborative, yet has uncanny ability to work independently on assigned tasks as well as accept direction from others.
Must perform well in fast-paced environment and under pressure with time-driven tasks.
Must be flexible with change.
Willing to work in night shifts and work from office when required
Kind Regards
Deepika
Talent Acquisition Team
Mobile: +91- 9176795335 | Mail : [Confidential Information]
Toll Free: 1800 270 9393 | www.venpaglobal.com
VENPA STAFFING SERVICES INDIA PVT LTD.
Bachelor Of Technology (B.Tech/B.E), Bachelor of Dental Surgery (B.D.S), Bachelor of Homeopathic Medicine and Surgery (BHMS), Master in Landscape Architecture, Bachelor of Science (B.Sc), Bachelor in General Studies (BGS), Bachelors of Law (B.L/L.L.B), Bachelor of Applied Science (BAS), Bachelor of Ayurvedic Medicine and Surgery (BAMS), Bachelor of Arts (B.A), Bachelor of Commerce (B.Com), Bachelor of Business Administration (B.B.A), Bachelor Of Pharmacy (B.Pharm), Bachelor of Music Education (B.M.E.), Bachelor of Social Work (B.S.W), Doctor of Psychology (Psy. D./D. Psych.), MBBS, Master of Professional Accountancy (MPA), Master of Health Science (MHSc), Bachelor of Music, Bachelor of Education (B.Ed), Doctor of Ministry, Bachelor of Interdisciplinary Studies, Bachelor in Hotel Management (B.H.M), Bachelor of Architecture (B.Arch), Bachelor of Health Science, Bachelor of Liberal Arts (BLA/ALB), Bachelor Of Computer Application (B.C.A)
Role:Customer Service Executive (Non-voice)
Industry:Information Technology
Function:Customer Service/Call Centre/BPO
Job Type:Permanent Job
Date Posted: 28/09/2024
Job ID: 94388167
Venpa Staffing Services is lead by a team of professionals with a foremost focus of giving the best Recruitment Services in all verticals over a decade of experience in the HR Industry..
Even Though in Our screening processes, we take time to evaluate and select the right candidates for the position as well as for your organization; drawing on a discriminating and vast pool of top talent. We ensure the Client that they have access to the Leading Professionals in Key technology fields.
At Venpa Staffing Services, we practice Day-to-Day simple methodologies to ensure timely & successful work force delivery by uunderstanding client and candidate requirements, which is the key factor in providing the perfect match.
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