Description
We are seeking a highly skilled Technical Non Voice candidate to join our team. The ideal candidate should have 1-3 years of experience in the job market context of India. The candidate should have excellent communication and problem-solving skills to provide technical support and troubleshooting for our clients. The candidate should be able to work independently and as part of a team to ensure the highest level of customer satisfaction.
Responsibilities
- Provide technical support and troubleshooting for our clients
- Resolve technical issues for clients via email, or chat
- Ensure the highest level of customer satisfaction
- Document technical issues and resolutions in a knowledge base
- Collaborate with other team members to resolve complex technical issues
Skills and Qualifications
- 1-3 years of experience in technical support or related field
- Excellent communication skills, both written and verbal
- Strong problem-solving skills
- Ability to work independently and as part of a team
- Knowledge of basic computer hardware and software
- Familiarity with operating systems such as Windows and Mac OS
- Experience with remote desktop applications
- Ability to multitask and manage time effectively
- Bachelor's degree in Computer Science or related field preferred
Contact.: Arshiya
Number: 89519 92038