Search Jobs
Search by job, company or skills
Search by job, company or skills
Hiring for L1 Support.
Salary up to 5LPA.
5 Days Working.
Location-Chenna/iGurgaon.
Desired Competencies (Technical/Behavioural Competency)-
Requires exceptional verbal and written communication skills as well as strong customer service and interpersonal skills Willingness to work in any shifts including night shifts and weekends
Accountable to answer customer requests and assisting customer either by over the phone, email, chat or Web
Should be flexible for voice support
Ability to understand customer issue and route to appropriate team
Must be a strong cross-team collaborator
Requires ability to thrive in a demanding, fast paced 24*7*365 operations support environment, which may require working after normal business hours or weekends. Candidates might need to extend support during Week Offs depending on the business requirement Basic knowledge about Systems, backup and Network
Ability to drive higher Customer Satisfaction and maintain the defined SLA's and KPI's
Good-to-Have
. 1. ITIL Knowledge and Certification
Drop your resume [Confidential Information]
Call@Priyanka@9667678362
Date Posted: 01/10/2024
Job ID: 94582273
Job World, a lead consulting firm in providing workforce solutions to our valuable clients and committed to provide employment to potential job seekers. We have been in this business since 2016, serving clients and candidates for Recruitment and Staffing solutions across industries and verticals.
