Hiring for International customer service Associate.

Job Description

Job Role: International customer service Associate.

Requirement: (Min 1 year experience in International customer service)

Experience: 1-4 Years

Package: Upto 5.60lpa

US Shifts Timing

Location :Mumbai (Thane West)

Pick up and Drop facility (As per location Boundaries)

* Listening to customers concerns and handling complaints and returns

* Giving detailed explanations of services or products

* Working with a sales team to create better methods to address customer complaints

* Reviewing customer accounts and transactions while resolving issues

* Communicating with customers in-person, through email or chat, over the phone or on social media

* Receiving orders, calculating charges and processing payments

* Monitoring customer satisfaction levels

* Referring customers to superiors when necessary