Job Description
GREETING FROM MADHU FROM ONE DEGREE NORTH
MADHU @ 9343733547
If my number is not reachable please call on Watsapp on the same number.
Experience
3-5 years
Level of Hire
P2
Work Location: Bangalore
Shift Type: Rotational Night Shift (US working hours)
Joining Time: Immediate or max 15 days (Anything more than that will not be considered)
Qualification Criteria
Fulltime/Regular Graduate
Work Location: Bangalore(Work from Office)
JD:
Minimum 3.5 years to 5.5 years experience from Tier1 companies preferably.
Only international experience (UK/US/Australia) Chat experience considered, Please Note- Any domestic experience will be non relevant, not considered.
Customer-facing or sales environment, experience handling primarily calls and chat.
Exemplary oral and written communications / comprehension skills in English.
Background in a customer focused or problem solving environment
Promotes and sells products and services to customers
Ability to work independently across different shifts, with minimal supervision
Proficient in working with several computer applications and databases, managing through multiple systems programs and screens simultaneously
Strong customer focus, problem solving skills, and time management skills
Experience in complaint handling and resolution
Ability to meet and exceed monthly performance targets
Actual experience in using CRM tools like SalesForce, and Social Media Management tools is an advantage, possess extremely good Computer Skills, comfortable with Microsoft products.
Minimum typing speed WPM 40+and Accuracy 95%+
Call
MADHU 9343733547
Regards,
Madhu
HR TEAM LEAD
One Degree North Consultancy
9343733547
Or forward your CV to [Confidential Information]
About Company
A Recruitment firm that deals with 20 clients..which include top MNC's ..namely : DELL, HSBC, ADITYA BIRLA MINACS, AGIES, AMAZON, FIRST ADVANTAGE, FIRST SOURCE, 24/7, INFOSYS, ACCENTURE, OLA..and many more
