Hiring for International Chat Support for immediate joiners

GREETING FROM MADHU FROM ONE DEGREE NORTH

MADHU @ 9343733547
If my number is not reachable please call on Watsapp on the same number.

Experience

3-5 years

Level of Hire

P2

Work Location: Bangalore

Shift Type: Rotational Night Shift (US working hours)

Joining Time: Immediate or max 15 days (Anything more than that will not be considered)

Qualification Criteria

Fulltime/Regular Graduate

Work Location: Bangalore(Work from Office)

JD:

Minimum 3.5 years to 5.5 years experience from Tier1 companies preferably.

Only international experience (UK/US/Australia) Chat experience considered, Please Note- Any domestic experience will be non relevant, not considered.

Customer-facing or sales environment, experience handling primarily calls and chat.

Exemplary oral and written communications / comprehension skills in English.

Background in a customer focused or problem solving environment

Promotes and sells products and services to customers

Ability to work independently across different shifts, with minimal supervision

Proficient in working with several computer applications and databases, managing through multiple systems programs and screens simultaneously

Strong customer focus, problem solving skills, and time management skills

Experience in complaint handling and resolution

Ability to meet and exceed monthly performance targets

Actual experience in using CRM tools like SalesForce, and Social Media Management tools is an advantage, possess extremely good Computer Skills, comfortable with Microsoft products.

Minimum typing speed WPM 40+and Accuracy 95%+

Call
MADHU 9343733547

Regards,
Madhu
HR TEAM LEAD
One Degree North Consultancy
9343733547
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