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NTT Data Information Processing Services Private Limited

Hiring for Inbound Voice Process

NTT Data Information Processing Services Private Limited
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  • 6 months ago
  • Over 400 applicants
Exp: 2-5 Years
Noida

ITES/BPO/Call Center

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Job Description

Hi All,

NTT DATA Services is Hiring for US Healthcare Inbound Voice Process.

Location: Noida Sector 144

Work Mode:Work from Office

Shift Timings: US Shift (Cab Facility Available)

Job Responsibilities:
  • Ensure that all assigned inbound calls are resolved.
  • Helps resolve outstanding issues from previous transactions.
  • Take calls from providers/callers.
  • Escalates calls to supervisor when transaction closing is delayed, or transaction exceeds contract processing schedule.
  • Ensures accurate and timely processing of transactions to meet or exceed client service level agreements.
  • Identifies and resolves issues around nonstandard pending transactions.

Job Requirements:
  • Any Graduates (complete 15 years of education with original marksheets).
  • Excellent Communication (both verbal & written).
  • Comfortable in customer handling.
  • Comfortable in handling inbound voice calls.
  • Must have atleast 2 years of experience in US Healthcare Voice Process.
Candidates should be available for Face-to-Face Interviews at Noida location.

More Info

Role:AR Caller/AR Analyst

Industry:ITES/BPO/Call Center

Function:Customer Service/Call Centre/BPO

Job Type:Permanent Job

Skills Required

Us Healthcare
Ar Caller
Inbound
AR calling
AR Follow Up

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Date Posted: 29/11/2023

Job ID: 70675967

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About Company

NTT Data Information Processing Services Private Limited
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NTT DATA is your Innovation Partner anywhere around the world. With business operations in more than 35 countries, we put emphasis on long-term commitment and combine global reach and local intimacy to provide premier professional services from consulting, system development, business process and IT outsourcing to cloud-based solutions. Visit www.nttdata.com/americas to learn how our consultants, projects, managed services, and outsourcing engagements deliver value for a range of businesses and government agencies.

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