Hiring for Email/Chat support

Cognizant Technology Solutions India Pvt Ltd

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Posted 22 days ago
Over 500 applicants

1-5 Years

Hyderabad

ITES/BPO/Call Center

Job Description

Job Descriptions

If you are interested, kindly fill the registration link-https://forms.office.com/r/tQRPAPJp7z

Roles
Editor - Communications

Activity
Resolve escalations and communicate with external customers.

Min Experience
Graduation/15 years of education is minimum qualification requirement

Qualification
Email Support

Requires written and verbal fluency for the following languages (subject to change): English, Dutch, French, German, Italian, Portuguese, Spanish and Turkish
English fluency is a requirement as all tools, communication, documentation, training, work are in English.
Skilled researcher and comfortable using a variety of online sources in various languages.
Good communication skills.
Keen attention to detail.
Self-motivated.
Customer service background (Communications team) preferred, but not necessary.
QGIS skills preferable.
Second language (if required as per Project Scope above).
MAC OS X experience preferred
1 year technical support or other problem solving experience preferred, not necessary
Able to maintain positive attitude and attention to detail when performing repetitive tasks
Adaptable and able to learn new projects and processes
Willing to work in a shift based work schedule (24/7)

Regards,

TAG Cognizant

Education

Bachelor of Arts (B.A), Bachelor of Architecture (B.Arch), Bachelor of Business Administration (B.B.A), Bachelor Of Computer Application (B.C.A), Bachelor of Commerce (B.Com), Bachelor of Dental Surgery (B.D.S), Bachelor Of Technology (B.Tech/B.E), Bachelor of Education (B.Ed), Bachelor of Ayurvedic Medicine and Surgery (BAMS), Bachelor in Hotel Management (B.H.M), Bachelor of Homeopathic Medicine and Surgery (BHMS), Bachelors of Law (B.L/L.L.B), Bachelor Of Pharmacy (B.Pharm), Bachelor of Science (B.Sc), Bachelor of Social Work (B.S.W), Masters in Arts (M.A), Masters of Architecture (M.Arch), Master OF Business Administration (M.B.A), Master in Computer Application (M.C.A), Master of Commerce (M.Com), Other

More Info

Role:Other Customer Service /Call Center

Industry:ITES /BPO /Call Center

Function:Customer Service/Call Centre/BPO

Job Type:Permanent Job

Skills Required

Email Support

Chat Support

Date Posted: 14/06/2024

Job ID: 81738537

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About Company

Cognizant Technology Solutions India Pvt Ltd

About Cognizant
Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.