Description
We are looking for a highly motivated Desktop Support Engineer to join our team. The ideal candidate should have 0-1 years of experience in the job market context of India, excellent problem-solving skills and be able to work independently as well as part of a team.
Responsibilities
- Provide technical support for desktop/laptop computers, peripherals, and software applications
- Install, configure and troubleshoot hardware and software components
- Diagnose and resolve technical hardware and software issues
- Provide support for printers, scanners, and other peripherals
- Maintain inventory of hardware and software components
- Ensure all support requests are logged, tracked and resolved in a timely manner
- Document solutions and processes for future reference
Skills and Qualifications
- Bachelor's degree in Computer Science or related field
- 0-1 years of experience in desktop support
- Excellent problem-solving skills
- Experience with Windows operating systems (Windows 7/8/10)
- Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
- Experience with desktop hardware and software components
- Strong communication skills
- Ability to work independently as well as part of a team
- Customer service orientation
