Description
We are seeking a Desktop Support Engineer (Male) to join our team and provide technical assistance to our end-users. The ideal candidate should have 0-0 years of experience in the job market context of India and possess a strong technical background with the ability to troubleshoot and resolve issues related to desktops, laptops, printers, and other peripherals.
Responsibilities
- Provide technical assistance and support for incoming queries and issues related to desktops, laptops, printers, and other peripherals
- Install, configure, and maintain hardware and software components
- Perform routine maintenance and upgrades on desktops, laptops, and printers
- Troubleshoot and resolve issues related to network connectivity, operating systems, and software applications
- Provide support for mobile devices and other remote access technologies
- Maintain accurate records of technical issues and resolutions
- Collaborate with other IT team members to identify and implement process improvements
Skills and Qualifications
- Bachelor's degree in Computer Science or related field
- 0-0 years of experience in the job market context of India
- Strong technical knowledge of desktops, laptops, printers, and other peripherals
- Experience with Windows operating systems and Microsoft Office Suite
- Ability to troubleshoot and resolve technical issues
- Excellent communication skills with the ability to explain technical issues to non-technical users
- Ability to work independently and in a team environment
- Certifications such as A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) are a plus
