Help Desk Coordinator

Company Description

Volo Health Insurance TPA Private Limited is a dedicated Third Party Administrator (TPA) licensed by the Insurance Regulatory & Development Authority (IRDA). The company specializes in designing medical plans, administering healthcare claims, and providing managed healthcare services to Insurance Companies and Corporations.

Role Description

This is a full-time on-site role for a Help Desk Coordinator at Volo Health Insurance TPA Pvt Ltd in Vapi. The Help Desk Coordinator will be responsible for providing health insurance claims support, help desk support and effective communication to address queries and issues from users.

Qualifications

• Help Desk Support skills
• Strong Communication Skills
• Excellent problem-solving skills
• Experience in healthcare industry is a plus