Head of Rewards

Compensation and Benefits Consultant in the BPO Sector

Job Title: Compensation and Benefits Consultant

Location: India

About Us:

We are a leading provider of Business Process Outsourcing (BPO) services. We specialize in delivering innovative and efficient solutions that drive corporate performance and optimize operational growth. We are committed to creating a dynamic and inclusive workplace where our employees thrive.

Position Overview:

We are seeking a highly skilled and motivated Compensation and Benefits Consultant to join our HR team. The ideal candidate will possess a deep understanding of compensation structures, benefits administration, and best practices in the BPO industry. As a Consultant, you will play a critical role in designing, implementing, and managing competitive compensation and benefits programs that attract, retain, and motivate our talented workforce.

Key Responsibilities:

1. Compensation Analysis:

- Conduct market analysis to benchmark compensation levels against industry standards.

- Evaluate and define job roles and grade structures within the organization.

- Develop and maintain salary structures to ensure internal equity and external competitiveness.

2. Benefits Administration:

- Design and manage benefits programs, including health insurance, retirement plans, leaves of absence, and other employee perks.

- Collaborate with external vendors to ensure effective benefits delivery and compliance with legal requirements.

- Regularly review and analyze benefits offerings to enhance employee engagement and satisfaction.

3. Policy Development:

- Develop compensation and benefits policies and procedures that align with organizational goals and comply with regulatory requirements.

- Recommend improvements and adjustments to existing programs based on feedback and industry trends.

4. Reporting and Analytics:

- Prepare and present reports on compensation and benefits trends, budget expenditures, and impact assessments.

- Utilize data analytics tools to measure the effectiveness and competitiveness of compensation and benefits programs.

5. Employee Communication:

- Act as a key liaison between the HR department and employees regarding compensation and benefits inquiries.

- Develop communication materials to educate employees about compensation and benefits programs and changes.

6. Industry Trends:

- Stay up-to-date with industry trends, legislation, and best practices in compensation and benefits specific to the BPO sector.

- Participate in compensation surveys and industry benchmarking activities.

Qualifications:

- Bachelor's degree in Human Resources, Business Administration, or a related field; Master's degree or relevant certification (such as CCP or CBP) preferred.

- Minimum of [3-5] years of experience in compensation and benefits, preferably within the BPO or services industry.

- Strong analytical skills with the ability to interpret data and make informed recommendations.

- Knowledge of labor laws and regulations governing compensation and benefits.

- Excellent communication and interpersonal skills, with the ability to work collaboratively across departments.

- Proficiency in HRIS and compensation management software.