Head Of Retail

Job Description:

The candidate will be responsible for handling 60 to 70 Stores

To manage day to day operations and liaise with authorities at an operational level

To lead and guide store teams to maximize sales & conversions through scientific measurement and

processes

To ensure excellent customer service delivery and resolve customer issues promptly

Behavioural traits

Aim to help employees grow, willing to create an environment where everyone feels free to make suggestions

they feel, help improve the company's bottom line, problem solving, a motivator, Realistic to oversee all the

employees, keeping their abilities and weaknesses in mind while prioritizing multiple projects.

Retail Manager responsibilities:

Organizing all store operations and allocating responsibilities to personnel

Supervising and guiding staff towards maximum performance

Preparing and controlling the stores budget aiming for minimum expenditure and efficiency

Monitor stock levels and purchases and ensure they stay within budget

Deal with complaints from customers to maintain the stores reputation

Inspect the areas in the store and resolve any issues that might arise

Plan and oversee in-store promotional events or displays

Keep abreast of market trends to determine the need for improvements in the store

Analyse sales and revenue reports and make forecasts

Job Description

Ensure the store fulfils all legal health and safety guidelines

Requirements and skills

Proven experience as retail manager or in other managerial position

Knowledge of retail management best practices

Outstanding communication and interpersonal abilities

Excellent organizing and leadership skills

Commercial awareness

Analytical mind and familiarity with data analysis principles

Requirement:

Excellent knowledge of retail management software (e.g. MS RMS)

BSc/BA in business administration, sales or relevant field; MSc/MA is desirable

6+ years of work experience