We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since
- At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.
M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G plc's ambition to be the best loved and most successful savings and investments company in the world.
Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
Accountabilities & Responsibilities
Overall Leadership
Representative of the Director of Group Finance Performance and Cost Transformation in the location responsible for managing a team of 100+ comprising the India team.
Develop a vision for a high performing, efficient and resilient team and inspire the team to perform to high standards and high engagement.
Attract top-tier talent to the India team, including high-end, experienced accountants and transformation leads capable of taking on and transforming tasks of finance-wide importance.
Ensure understanding and adherence to the Group's Code of Conduct and, where appropriate, comply with all relevant regulatory policies. This includes completion of any mandatory training requirements.
Ensure the Functions DEI policy objectives are fully met.
Member of the local MGGS LT responsible for driving local entity agenda on People, Process and Risk & Controls.
Process Ownership
Own and deliver the support for Global process / COE (Performance Management, Cost and Procurement), accountable to the Global Functional Lead under the Group CFO. Over time, grow the number of processes wholly owned out of India.
For the owned processes, ensure the timely and high-quality delivery of all outputs from India to the Global Functional Lead. Partner with UK teams who provide services to optimise delivery and drive efficiencies.
Identify opportunities to re-engineer processes, reorganise or absorb work, to constantly improve the service such that efficiency continues to improve, whilst keeping within budget.
Ensure robust and up-to-date documentation of processes, key controls and testing of those controls. Create and maintain suite of KPI's that provide a baseline of performance.
Continually challenge the status quo and drive a continuous cycle of improvement and assessment of services required, clearly demonstrating transformation improvements equivalent to 5% efficiency YoY.
Finance Transformation
Create a culture of continuous improvement, streamline and automate processes.
Develop capability in the India location to perform high-end tasks and supplement existing skills to do more with less.
Work closely with IT (itself based in India) to drive the company's simplification agenda.
Play a leading role in the roll-out of new technologies within respective COE e.g., AI.
We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
