Head Of Collections

Track the upcoming EMIs due closely and ensure awareness calling on the portfolio wherever required.

Negotiating with customers in cases when non-payment occurs.

oversee the day-to-day operations of full-cycle A/R team

Provide AR-related reports and data as requested by Top management.

Manage the monthly close process of Accounts Receivable.

Drive and motivate the team to meet targets.

Should be able to drive key tele calling matrices

Negotiating with customers in cases when non-payment occurs

Work closely with the internal teams in EMI bounce cases and provide guidance to them for recovery calling, ensuring string follow-ups for X bucket cases.

Required Qualifications:

1.Should have collections experience with the Auto Finance industry or in the banking industry. If banking industry, the relevant experience should be with vehicle loans disbursement/collections

2. Should be thorough with 2W and 3w processes

3. Should liaise with the banks/customers for payments collection

4.Candidate should join immediate / 15 days Notice

5.Must be confident, well-organized, detail-oriented, adaptable, and reliable.

6.Strong time management and prioritization skills and the ability to deliver effectively under pressure.