Work Level: Middle Management
Core: Result Driven, Problem Solving, Collaboration
Leadership: Deliver Results (Team/Organisation)
Industry Type: Banking
Function: Collection / Recovery Manager
Key Skills: Collections,Unsecured Loan,Mortgage Loan,SME Loans
Education: PG/ Master
Note: This is a requirement for one of the Workassist Hiring Partne
r
Roles & Responsibilitie
- s:Risk Management Group works closely with our business partners to manage the bank's risk exposure by balancing its objective to maximise returns against an acceptable risk profil
- e.We partner with origination teams to provide financing, investments and hedging opportunities to our customers. To manage risk effectively and run a successful business, we invest significantly in our people and infrastructu
- reManage collection activities of assigned location through team and collection agencie
- s.Ensure the DCA complies with Bank's Outsourcing requireme
- ntReview & investigates customer complaints on D
- CAReview customer's settlement proposal when raised by the D
- CAPerform Controlled Self-Assessment on the DCA on a month on month bas
- isCapacity planning for DCA's from time to ti
- meCheck on timely account allocation to the D
- CATracking of daily Tele-caller & Field collector productivity by maximizing payment recoveries from Delinquent accoun
- tsSample Call monitoring of calls made by Tele-callers & give feedback to DCA staff on further improvement. Knowledge of managing dialers in the past would be an added advanta
- geChecking of Invoices raised by DCA and tracking for timely payment to DCA
- sAny other responsibility assigned to him/her from time to time by the Supervis
- orExecution of legal remedies like sec.138, SARFAESI Act etc on defaulting customers for recovery of outstandin
- g.Working on implementation of Collection Management system for India Consumer busine
- ssUAT Testing of various modules of Collection Management system(CM
- S)Testing of mobility solution & Agency Management module as part of the CMS implementati
- onLiasoning with local & regional technology team for timely delivery of various Collection system modu
- leActing as a back-up to system administrator for C
- MSPreparing training document for Collection Management syst
- emExperience in Retail Collection (Mortgages, Unsecured Loans, Credit Cards, Small Business Loan
s)
Company Descript
ionWorkassist is an online recruitment and employment solution providing a platform in India. We connect job seekers with relevant profiles and employers with relevant jobs across various industries and experience levels. Leveraging technology through e-recruitment, we assist job seekers with the best opportunities and employers with the best talent from all over the world. With a network of over 10,000+ recruiters in sectors such as Banking & Finance, Consulting, Sales & Marketing, HR, IT, Operations, and legal, we strive to recruit great emerging talen
ts.
Visit: https://bit.ly/3QBfBU2 for a seamless job search experie
nce.
(Note: There are many more opportunities apart from this on the portal. Depending on the skills, you can apply for them as we
ll).
So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting fo
r you!
