Head - IT Infrastructure

The Lead of IT Infrastructure is responsible for the implementation and operations of all technology infrastructures which includes data center, network and server services, service monitoring, servers, storage, and related software. This position is operationally responsible for ensuring the availability, integrity, and security for all IT systems and infrastructure.

Partnering with the Lead for Business Applications, this position will lead the Infrastructure and Operations teams with overall responsibility for technology infrastructure planning and deployment of technology for various projects.

• Lead the technology infrastructure strategy and execution for the enterprise.
• Planning, project management and implementation leadership, identifying opportunities for automation, cost savings, and service quality improvement.
• Hands-on technical depth enables direct oversight, problem-solving leadership and participation for complex infrastructure implementation, system upgrades and operational troubleshooting.
• Experience with comprehensive disaster recovery architecture and operations, including storage area network and redundant, highly available server and network architectures.
• Leadership for delivery of 24/7 service operations and KPI compliance.
• Assess requirements, design, and develop new IT Systems to support the business requirements.
• Asset life cycle management and technology refresh

TECHNICAL EXPERIENCE:

• Exposure to ITIL concepts and adoption.
• Working knowledge of servers(x86), SAN, storage(EMC, HP 3PAR), Unix(Linux), Windows, networking, High availability, and disaster recovery architecture.
• Proven track record of strategizing and designing IT Infrastructure.
• Proven Experience in IT Infrastructure sizing and capacity planning.
• Strong Working knowledge of Virtual Architecture HyperV(Windows, Oracle), OpenStack Private cloud and Openshift container platform(Redhat)
• Proven experience in managing and facilitating the mix of internal teams and external vendors as a part of IT infrastructure operations.
• Strong team building and people management skills are a must.
• Working knowledge on Microsoft Azure cloud services.
• Knowledge on Microsoft 365.
• Knowledge on ISMS and BCMS Audits and support

• Graduate B Tech/ MCA/B Sc
• Working experience in IT infrastructure for 15-20years

• Good analytical & tracking skills
• Effective communication skills
• Taking ownership & responsibility