Review, improve and implement existing Quality processes and procedures and KPIs to ensure it is aligned to create highest product quality and highest customer service.
Drive improvements in all areas of operations, focusing on key performance indicators and key divisional processes.
Build strong relationships with customers and provide adequate support for account management.
Support plants as necessary with root cause analysis, problem solving and drive consistent improvements.
Assist plants with the deployment of corporate quality policies, auditing practices and ensuring adherence to company's Quality and Regulatory strategies in accordance with the established strategic plan.
Assist plants with deployment and implementation of customer requirements and specifications as applicable; serve as escalation point for all customer issues for the respective accounts.
Ensure communication between plants and sharing of best practices and lessons learnt - for consistent customer support and representation for global accounts.
Competencies
(Functional / Behavioural)
Essential Functional Requirement
Essential Behavioral Competence Requirements
Seasoned and competent Quality professional with over 20+ years of experience; of which at least 3-5 years have been in Quality leadership roles.
Extensive experience with auto component manufacturing companies; preferably having a high volume-low value product portfolio.
Significant experience in turnaround strategies for quality improvement as well as leading wins for Quality Awards / Certifications.
Qualified engineer with certifications in relevant quality systems ISO / TS / IATF / Six Sigma etc.
Total Quality Management Professional (TQMP) brining hands-on experience of leading TQM, Manufacturing Excellence implementation in an organisation.
Experience of working with organisations having a quality culture and relentless focus on manufacturing and process excellence.
Cross functional exposure to manufacturing and other operations related functions would be considered valuable.
Well networked and connected in the Quality fraternity and industry circles.
Seasoned, qualified and passionate Quality leader bringing hands-on experience of driving the change towards creation of an organization wide quality culture. Strong communicator, collaborator and relationship builder who can lead through influence.
Unquestionable integrity and work ethics.
Very strong communication and presentation skills, including the ability to develop and deliver impactful presentations (Power Point).
Strong collaboration and interpersonal skills, with ability to develop deep relationships with customers and plant level teams.
Capable of leading and driving change, coupled with the knack of influencing without authority.
Ability to operate in a dynamic and entrepreneurial Family Owned business environment; with keen stakeholder management capability.
Driven and motivated individual with a solution-oriented approach.
