This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Job Summary
- This role could be based in India and Malaysia. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.
- If you are not an engineer, cannot code, and are unable to motivate the organisation on the benefits of cloud, this role is not for you.
- The Head of Cloud Platform Services is responsible for designing, build and optimizing the cloud services to ensure scalability, reliability, and security. The role leads the development and implementation of all cloud services that are required to build a consistent platform across multiple cloud service providers to support the business goals. The role manages the life cycle of cloud services and ensure they are up to date. The cloud services must be abstracted as much as possible from the workloads while leveraging the unique propositions offered by the cloud service providers.
- The cloud plays a critical role in the organisation's strategy as it complements the global business model with a reliable global network of services. The Head of Platform Services understands this and always finds ways for the platform to meet organisation ambitions, and continuously deliver new and existing services aligned with business objectives.
Responsibilities
Strategy
- Ensure that platform design and capabilities support the organization strategic objectives and evolving business needs
- Engage external community such as cloud service providers to drive strategic value and innovation for the bank
- Partner with internal teams to empathise with challenges and drive tangible opportunities for the cloud platform
- Partner with internal teams to deliver new and exciting services and deliver value to the bank
Business
- Own, maintain the cloud platform services across AWS & Azure
- Build and manage the compute, containers, storage, backup, databases services on the cloud platform
- Build and manage the AI/ML, analytics and other exiting services on the cloud platform
- Explore and identify new and exciting features of the services that can add value for the bank
- Implement and ensure security baseline requirements on the cloud services
- Encourage the use of innovative cloud services and tools that enhance agility and accelerate development and deployment cycles
- Manage and implement service capabilities consistently across multiple cloud providers
- Ensure consistent workload deployment patterns by standardizing deployment processes, utilizing automation, and enforcing best practices across all environments
- Periodic lifecycle management of services on the cloud platform including recertifications, reviews and security improvements
- Ensure seamless integration of foundational capabilities of the bank on the cloud platform
Processes
- Work with Technology Governance to issue appropriate policies, procedures and quality checks for operating and servicing cloud workloads across the bank
- Have awareness of and understand the relevant regulation for the markets in which the bank operates such as sovereignty and resilience.
- Ensure compliance with Standard Chartered governance frameworks and challenge them where appropriate.
- Keep program management teams in-tune with statuses and risks during change delivery
People & Talent
- The leader is an engineer at heart and keeps a lean, motivated and highly skilled team of cloud engineers that together are obsessed with customer (internal or external) needs
- The team believes and advocates efficiency as a continuous engineering challenge not a commercial ambition
- Drives a deep sense of entrepreneurialism into the team to endlessly pursue opportunities with the cloud for the bank
- The team of talented engineers has it drilled into them that their success also pivots on the ability for other engineers to deploy workloads on the cloud platform easily and seamlessly
- Be an inspiration to other engineers attracting and developing new talent to the organisation and managing poor performers
- Keep a list of practical yet challenging objectives and measures for the team and individuals to target
Risk Management
- Own the risks linked to the delivery of code into production
- Own the risks linked to the maintenance of code in production
- Own the end-to-end risks associated with the dev/test environments and the requisite tooling
- Drive for the closure of risks, operational events and audit findings on time, once and done
- Educate the team on risk management and continual mitigating of risk
- Comply with organisation risk management framework
- Find automated solutions to reduce risk and prevent human and manual solutions
Governance
- Ensure the value determination & realizations for workload migrations to cloud
- Ensure compliance with all applicable SC governance frameworks
- Adhere to and optimise cloud governance frameworks and processes
- Stay aware of changing regulatory landscape so that we can proactively manage the emerging requirements for workloads
- Ensure compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. This includes compliance with local banking laws and anti-money laundering regulations and guidelines
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group's Values and Code of Conduct.
- Responsibility for building a culture of good Conduct within the team.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead the Cloud migration team to achieve the outcomes set out in the Bank's Conduct principles: Fair Outcomes for Clients; Financial Crime Compliance; The Right Environment
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matter.
- Responsibility for risk, control and Conduct in the function and providing oversight over the risk, control and Conduct in the function.
Requirements
Responsibility for adherence to the Mandatory Conduct Requirements and demonstrating positive risk, control and Conduct behaviours as part of their role. Examples include:
- Timely escalation and proactive management and mitigation of risks and issues.
- Sharing lessons learnt with colleagues to prevent future errors.
- Raising concerns and dealing with mistakes in a timely manner and encouraging others to speak up.
- Cooperating fully with requests from regulators and Group Internal Audit.
- Promoting an inclusive culture, encouraging colleagues to act ethically, learn from mistakes, and set the right example to their teams.
- Responsibility to conduct and complete the Mandatory Conduct Affirmation (MCA) annually, as part of the year- end review to affirm the following:
- Risk & control and Conduct behaviours have been considered and assessed as part of continuous performance management.
- Colleagues approach to risk, control and Conduct was considered when making Total Variable Compensation (TVC) proposals during year-end review.
- Responsibility for recognizing and providing positive feedback through feedback 365 channels and Going the Extra Mile (GEM) award
Qualifications
- Education Bachelor of Engineering
- Training Cloud, Security, AI/ML
- Membership Singapore Computer Society or Equivalent
- Certifications TOGAF, AWS, AZURE, CCSK, CCSP
Role Specific Technical Competencies
- Software Engineering
- Generate business value through technology
- Strategic thinking
- Thought Leadership
- Cloud Architecture
- Cloud Technologies
- Application Modernization
- Resiliency and Security
- Cloud Regulations
- DevOps
- Agile
- API
- Leadership
- Mentoring and Coaching
- Advocacy
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together We
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
