DISCLAIMER: This position is only open for candidates from Mumbai.
About Engati:
Engati is a leading product platform in the customer experience domain. Engati is also a renowned chatbot platform in the world with a presence in 186 countries and over 30,000+ registered accounts. Headquartered in the United States, Engati has offices in Bangalore, Mumbai, California, and Philadelphia. Engati is also the winner of Best AI-powered technology solution as part of the CODiE Awards 2021.
Responsibilities:
- Collaborate with business leadership on strategic planning and execution to define growth goals and objectives for the company.
- Create reports on key metrics to track the company's progress in meeting its goals.
- Identify new business opportunities that align with the company's strategic goals.
- Conduct market research to identify opportunities for new products or services within current markets.
- Develop strategies to increase customer acquisition by identifying markets and potential growth vehicles.
- Compile reports on inventory levels and forecast future demand for products or services.
- Create and maintain a list of target clients for new products or services.
- Conduct research on competitors to identify opportunities for the company to gain market share.
- Analyze data to identify business trends, patterns, and insights that can drive strategic decisions.
- Perform data crunching to support business insights and optimize operational performance.
- Utilize data analytics tools to gather and interpret complex data sets, providing actionable insights for growth strategies.
Requirements:
- 1-2 years of experience with an MBA in Marketing, Operations, or Business Management. Prior experience in a SaaS company is preferred.
- A passionate team player with immense energy and affinity for working with customers and prospects, and growing them.
- Proven track record of managing and growing customer acquisition with a focus on revenue growth.
- Excellent communication skills (both verbal and written) to converse with customers and handle challenging situations, demonstrating leadership qualities.
- Highly organized and able to multitask. Self-driven and proactive in nature.
- Ability to reason, think, identify problems, and work with teams to design, estimate, and deliver solutions.
- A persistent learner with the ability to constantly learn and grow with the team.
