Overview
As a Gold Loan Executive, you will play a vital role in managing the gold loan portfolio, providing exceptional customer service, and driving business growth. You will be responsible for evaluating loan applications, ensuring compliance with regulations and company policies, and achieving sales targets.
Key Responsibilities
- Evaluate gold loan applications and determine eligibility
- Provide personalized customer service and address inquiries and concerns
- Conduct financial analysis to assess loan risks and opportunities
- Process loan applications and documentation efficiently
- Collaborate with sales team to promote gold loan products and services
- Ensure compliance with regulatory requirements and company policies
- Perform gold valuation and assessment
- Manage loan disbursement and repayment processes
- Maintain accurate and updated loan records and documentation
- Conduct regular portfolio reviews and risk assessments
- Develop and implement strategies to increase gold loan portfolio
- Participate in marketing and promotional activities
- Contribute to achieving sales targets and business growth
- Provide reports on loan portfolio performance and customer feedback
- Stay updated on industry trends and best practices
Required Qualifications
- Bachelor's degree in Finance, Business Administration, or related field
- Proven experience in customer service and sales roles
- Knowledge of gold appraisal and valuation
- Understanding of loan processing and documentation
- Strong financial analysis and risk assessment skills
- Excellent communication and interpersonal abilities
- Ability to work effectively in a fast-paced, target-driven environment
- Familiarity with regulatory and compliance requirements in the lending industry
- Attention to detail and high level of accuracy
- Ability to collaborate with cross-functional teams
- Proactive and results-oriented mindset
- Proficiency in MS Office and loan management systems
- Willingness to travel for client meetings and promotional activities
- Certification in loan processing or financial services (preferred)
- Fluency in multiple languages (preferred)
Skills: customer service,financial analysis,sales,communication,gold
