- Lead and manage the team responsible for Recruiting Administration Onboarding services program & operations
- Partner with all stakeholders (Recruiting, HR Solutions, HR Services, L&D etc.) to deliver on colleague onboarding initiatives and operations
- Negotiate and implement new operating models to right size the turnaround times for the most enhanced scope of screening in WTW.
- Identify Legacy processes which are manual in nature and build a simplified & Agile model.
- Work with Global Teams to support the Interview Scheduling & Early Careers Screening Process
- Engage & Contribute in existing Global Onboarding & Recruitment projects as necessary
- Expert in implementation of new regulations, transformation of processes in line with new regulations and eradication of legacy guidelines globally.
- Support the ongoing Recruitment & Onboarding Projects & helps stabilize the change.
- Perform internal audits to verify accuracy of checks conducted and record results
- Update outcome of background checks conducted in HR Systems
- Manage queries, issues/escalations & Audits
- Ensure Process Documents are updated at all times & review is conducted as per agreed timelines
- Provide a monthly cadence on the Metrics & highlight the challenges & Wins of the team
- Build a strong cross functional team and ensure talent engagement & development
- Collaborate closely with key stakeholders - Hiring Managers, TAS , Recruitment to Provide global support.
- Create internal colleague research surveys, focus groups, to better understand and assess pain points
- Assess and implement global recruiting administration and new hires onboarding process improvements and measure results
- Participate in any initiatives/ technology evaluations that may be relevant
- Identify, track, and raise issues and risks related to lifecycle segment initiatives
- Drive scalable new hire experiences by enabling new hire/colleague and manager self-service capabilities
Minimum Qualifications:
- Experience in Human Resource, recruiting operations, or Global Onboarding/hiring experience.
- Experience in leading projects and developing standardized processes in Onboarding and/or recruiting systems and supporting processes
- Experience in Recruitment systems, Oracle Cloud and ServiceNow
- Experience in managing teams across multiple geographies and leading a large team
- Experience in building relationships and influence others while working cross-functionally
- Experience with change management and transformation
- Experience in stakeholder management
- Analytical, problem-solving, troubleshooting experiences
- Experience in driving and lead cross-functional teams toward completion of multiple projects
- Experience in collaborating and communicating across all levels of a global organization while influencing partners to achieve results
- Experience in dealing with ambiguity and react quickly to changing priorities
Preferred Qualifications:
- Data analysis acumen
- Experience in continuous improvement
- Strong analytical and communication skills
