Learning Management System Administrator
- nOptimize use of the LMS for automation of curriculum, assigning pre-requisites, enrollment, assessments, etc.
- nTroubleshoot end user issues with completing courses or accessing the LMS
- nPartner with HRIS Operations and IT Service Desk to solve user issues as the first point of escalation
- nManage enrollments and maintain attendance records for classroom events
- nUpload new courses into LMS, testing first to validate that users will be able to complete the course and referring any software issues to the IT Service Desk
- nGenerate routine and ad hoc LMS reports (e.g., monthly compliance reports)
nTrain other users on reporting and basic administrator tasks available to them
nworkday learning experience
nproject handling experience
nSynapse and Trek admin
nSLA - TAT and Accuracy to be maintained
nminimum supervision and independent thinking and delivery.
nOther responsibilities as needed/desired:
- nMaintain the Solenis relationship with various external vendors including the LMS provider, SkillSoft, etc.
- nAssist with design and maintenance of Talent Management intranet pages (Share Point)
- nMeet with other departments (course owners) and advise on how best to deploy training requirements and update content
nManage software contracts to ensure costs/spending stays on budget
