Quantium is a world leader in data science and artificial intelligence. Established in Australia in 2002, Quantium is a global team of more than 1,100 people across 14 locations with a unique blend of capabilities across product and consulting services to help businesses unlock value from data and analytics. Quantium partners with the world's leading organisations, as we forge a better, more insightful world.
Experience And Skills Required
Operations Support Production
Support ETL Management
GCP ,
SQL
Proficiency in Python
Linux Proficiency in shell scripting and using GNU tools under Linux
Exposure to cloud computing technologies, especially networking and system architecture, would be beneficial
Exposure to Infrastructure/Configuration as Code and CI/CD technologies would also be beneficial
Kubernetes: staff will need exposure on the fundamentals of k8s, ideally they would be capable of administering a cluster if required
Support
Reactive support triage triggered by user requests and proactive self-service training material curation Act as first line support for all user queries Channel end-users to self-serve guides
Triage and direct issues to relevant support level team Identify and resolve systemic or recurring issues, coordinating across support levels below
Provide add-on services agreed with and funded by business teams e.g. ad hoc bespoke insights or recurring reporting
Maintain
Operational process execution and monitoring, combined with system and infrastructure maintenance
Monitor process execution and resolve or direct issues to relevant support level team (includes model retraining and rescoring)
Routine data integrity health checks Maintain and periodically test backup and disaster recovery
Manage vendor and system housekeeping including secret key rotations, underlying services or OS upgrades and bug fixes
Continuous Improvement Code enhancements and feature builds from a predefined quarterly capacity allocation Strategic maintenance, e.g. identifying and adopting changes to Cloud services that can improve efficiency or reduce risk and cost Technical debt removal Enhancements based on user feedback and operation experience with the solution Material enhancements outside allocated capacity moved to separately funded project
Quantium's recruitment process involves the collection and use of personal information. Please click on the link Privacy for Quantium's Collection Notice. This provides information on how we collect, use & store your personal information, including potential disclosure to our majority shareholder, Woolworths Group Limited.
