GBS P2P - Senior Analyst

Role: GBS P2P Senior Analyst

Work Location: Bangalore, India

Job Type: Fixed Term Contract (12 months)

Scope: Global

About the role

The GBS P2P is primarily responsible for overseeing end to end Accounts Payable operations of 3rd Party vendor payments, Inter company payments, Employee reimbursements performed by a third-party service provider and manage their performance. The S2P process broadly includes Sourcing, Contracting, SRM, Purchasing, Invoicing, Payment, and Query Management for both Direct and Indirect purchases. PTP is part of broader STP process. The GBS P2P Senior Analyst / Asst. Manager is also responsible for partnering with the central/local procurement teams and 3rd Party Service Provider (3PSP) for adhering all the process/control changes and process improvements. The GBS P2P Manager ensures outsourced service provider processes are centrally managed in an efficient and accurate manner to aid in management decision making. These responsibilities require strong alignment and communication with the central and regional teams and other workstreams. Candidate has to work closely with Regional AP SPOC to understand local nitty gritties and able to drive prompt and smooth delivery through 3rd Party service provider.

Key Responsibilities

Some of the key responsibilities of the role are:

• Accountable to manage and review the work of complete P2P delivery which is outsourced to 3rd party service provider covering vendor invoices, Inter Company invoices and employee reimbursements across continents.
• Responsible to drive agreed KPI & SLA adherence of 3PSP work. Monitor adherence of desktop procedure, control framework, work on improvement plans, productivity control, bad payment avoidance.
• Subject Matter Expert in AP / PTP domain covering Invoice validation, Vendor & GRIR E2E reconciliation, seeking balance confirmation, Invoice resolution with Users / Buyers / Vendors in mid to large size AP department.
• Partner with central/local procurement to implement policy, process, or technology changes with the support of 3PSP.
• Review of Employee claims reimbursements, Vendor / employee query management
• Drive adherence to Lipton's Control Framework, support improvement project, drive efficiency
• Accountable for outsourced service provider performance management, KPIs review and feedback; Work as escalation point of contact, review root cause analyses, and ensure solutions are implemented.
• Identification of transformation and process improvement projects, develop project plans and drive the projects with clear and effective communication strategy. Drive best in class customer/user/supplier experience.
• Good Team player / Collaboration / keep healthy work environment
• Hands on Experience in SAP / Ariba
• Good in Excel / Presentation / Analytics and communication skills

Stakeholder Management and key interfaces:

• Central/Local Procurement Teams
• Finance controllers in markets
• Information Technology (IT) teams
• Third party service providers (3PSPs)
• Process Excellence & Capabilities (PEC) team
• Corporate Audit team

What are we looking for

• Semi Qualified CA / ICMA or Qualified MBA Finance
• Experince ranges between 5to 10yrsin AP / PTP domain covering Invoice validation, Vendor & GRIR E2E reconciliation, seeking balance confirmation, Invoice resolution with Users / Buyers / Vendors in mid to large size AP department.
• Have worked on Process improvement projects
• Strong understanding of PTP, Multinational tax, support Month End Close, Internal Audits, Internal Controls, Employee reimbursments
• IC role or Experience of handling mid-size team directly or indirectly, should be confident of getting work done from others / 3rd party service provider this is must to have skill
• Should have eye to details, can create good analytics, make meaningful presentations, and present to regional and other stakeholders.
• Good functional knowledge & working experience on SAP / Ariba in AP modules. Technical understanding of AP modules in SAP & Ariba will be added advantage.
• Working experience in Global Business Service Center or Finance Shared Service Center for managing Accounts Payable operations is preferred.

Candidate Psychographics/Behavioural Competences (Soft skills):

• Have strong communication and influencing skills with diverse, multi-functional stakeholders.
• A passionate collaborator, team player and a go getter with Never say No attitude
• End to end management, ability to understand the big picture but also comfortable with details.
• Design thinking capability, Project & Change Management skills will an advantage