About The Opportunity
Job Type: Fixed Term Contractor
Contract duration : 9 months.
Application Deadline: 09 October 2024
Title: FTC Associate Director- Revenue control and Billing
Department: Financial Control
Location: Gurgaon
Purpose of your role
The role is centred around providing subject matter expertise, drive transformation and deliver process specific KRAs for billing and revenue process for ISS and WPFH channel. The role will require a combination of business, billing, reporting, accounting, data and system knowledge. It offers exposure to customer billing KPIs and management aspects related to revenue process, extensive stakeholder management, visibility and knowledge enhancement across multiple fidelity wide products and services.
The candidate is required to demonstrate alignment to the wider CFO goals, work towards transformation and simplification of the billing and revenue process to deliver key KPIs by implementing value added analysis and strategic mindset.
Key Responsibilities
The roles and responsibilities will be as follows:
Process KRAs:
- Oversight and management of customer billing and revenue accounting process for ISS , workplace investing and third-party fund providers
- Provides input to strategic decisions impacting the functional responsibility area and provide informative and value-added revenue reporting to facilitate decision making by senior management
- Liaison with upstream teams for resolution of data and information gaps to enhance revenue recording and reporting
- Review of business requirement documents, evaluation of tech proposals and prototypes and coordinate user testing
- Ensures compliance with applicable policies and reviews contracts to ensure revenue is recorded as per company standards and guidelines
- Closely liaising with onboarding and sales team, client service managers and relationship directors to review and interpret the fee arrangements agreed for clients
- Create and distribute monthly invoices by ensuring adherence to SLAs
- Assist in financial audits and implement audit recommendation
- Support key finance reporting and enhance revenue and billing process to deliver KPIs for new offerings like private assets/CLOs/Fusion etc.
- Capable of resolving escalated issues arising from operations and requiring coordination with other departments
- Enhancing the risk and control framework supporting the process
- Change Management:
- Impact assessment and support on various change projects - Process specific & wider organisational projects
- Regular connect with various upstream and downstream system/technology teams to communicate ongoing changes and supporting end to end automation
- Usage of data visualisation tools, data analytics and other statistical techniques to solve real time business problems
- Generate efficiency and drive synergies across billing, revenue and sales and assets function
- Drive changes in procedures, re-define responsibilities and KRAs to align with the new process definitions
- Team Management:
- Implement and instil learning oriented mindset to promote out of box and outcome-oriented thinking and way of working
- Promote feedback and career progression sessions with the team
- Responsible for performance reviews and appraisals for the team
- Building trust and empathy within the team and support remote working environment
- Ensure adequate learnings and trainings needs of users
- Experience and Qualifications Required
- Qualified (or part qualified) CA / MBA Finance with up 10-12 years of relevant work experience in Finance with exposure to accounting, data analytics and reporting.
- Understanding of revenue accounting and its downstream impact on distribution and IM business finance teams
- Possess understanding of EMIS revenue solution and programme
- Prior experience in FP&A, Finance control,O2C and AR roles would be an advantage.
- Strong analytical skills including knowledge of accounting principles
- Knowledge of the Microsoft Office software packages; Proficient with Microsoft Excel
- Knowledge of Power BI, Tableau will be an advantage
- Shows attention to detail and an appetite to dive into issues in depth as needed
- Collaborative approach to develop, share, accept and implementation of ideas
- Identify opportunities & implement solutions to improve process
- Business Facing
- Strong senior stakeholder management skills
- Strong written and verbal communication skills
- Ability to challenge conventional ideas/ status quo.
- Teamwork & Motivational
- Able to command respect from stakeholders and peers, comfortable playing a part in management discussions.
- Ability to influence and challenge.
- Good communicator, able to present and articulate information succinctly.
- Strong analytical skills, able to see the big picture and offer innovative solutions.
- Able to multi-task and prioritise under pressure.
- Capable of reviewing, designing and improving processes.
- Strong team-working skills, ideally with experience of working in a matrix environment.
- Understanding the complexities of working within a multi-location team.
- Flexible and adaptable, responds rapidly to change.
