Frontend Specialist_Bangalore

What you'll do

Job Description

• Create orders and build attributes in workflow within the agreed SLA's and quality definitions
• Validate Internal / external Customer request against the checklist and Generate Order tracking reference and Update with all customer information in Order tracking tool.
• Enrich digitally received orders in digital tools and record the relevant customer order form, site lists and technical documents in the repository .
• Confirm the solution provided is feasible as per customer requirement using Feasibility tools and working closely with the Feasibility team .
• Create the Customer Location, Devices and Third-Party Network block box, configure the VRFs in L3 NNIs, SDWAN Bearer and Internet Gateway Cramer.
• Build the End-to-End Circuits in Transmission Inventory & generate the Work Action Group for SDH build, Cross connect and Field Engineer activities.
• Model the End-to-End customer circuits from Network site to Customer location, create the technical routing, access and service configuration and generate the circuit references in Cramer for IP build in MSP, SDWAN and Internet Networks.
• Update the circuit references various Inventories and close the respective tasks in workflow system.

Technical and Professional qualifications

• Good understanding of Various Telecom Fixed Line products, Technologies, and Systems.
• Good understanding of SDH, IP and Routing & Switching concepts.
• Basic understanding of financial and non-financial numbers in relation to full profit and loss performance.
• 3yrs of operational experience in a Telecom company with a University degree of full-time qualification .
• Good communication skills , Customer focus and ability to adjust to workload peaks that can occur in an aggressive sales environment.

What's in it for you

We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.

Who we are

You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.

As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.

Together we can.