Front Office Receptionist

LOCATION: VAGAMON

Qualifications

Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).
Proven experience in a supervisory or management role within the hospitality industry.
Excellent interpersonal and communication skills.

Roles and Responsibilities

• Coordinate check-ins, ensuring guests are welcomed warmly and oriented to the property.
• Greeting and assisting visitors in a professional and courteous manner.
• Process all guest check-ins efficiently and verify guest details.
• Collect identity proofs and balance payment before check-in.
• Address guest inquiries, concerns, and requests promptly, enhancing their overall experience.
• Maintain proper records of confirmed bookings/walk-ins.
• Walk-in Guest Enhancement and Sales Associations.
• Maintain accuracy when handling financial transactions.
• Collaborate closely with our operations team to oversee cleaning, maintenance, and property readiness.

Job Type: Full-time

Pay: 15,000.00 - 18,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Ability to commute/relocate:

• Idukki, Kerala: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person