Front Office Executive

Company Description

PAL Heights Group of Hotels is a renowned hospitality brand with two luxury 4-star hotels located in Bhubaneswar, Odisha. The name Pal signifies the philosophy of making friends for life and providing exceptional service to our valued guests. The flagship property, Pal Heights, is centrally located and offers a perfect blend of luxury and convenience with its proximity to a shopping mall. Pal Heights Mantra, our second property, is a cutting-edge hotel offering breathtaking views of the highway and green surroundings. Both hotels feature world-class amenities such as rooms, banquets, dining outlets, coffee shops, bars, gym, spa, swimming pool, and a night club, catering to various needs and occasions.

Role Description

This is a full-time on-site role as a Front Office Executive at hotel pal heights mantra at pahala in Bhubaneswar. The Front Office Executive will be responsible for day-to-day tasks such as handling receptionist duties, managing customer inquiries, providing excellent customer service, and maintaining front office operations. The role requires excellent interpersonal skills, effective communication, and the ability to prioritize and multitask in a fast-paced hospitality environment.

Qualifications

• Excellent interpersonal skills
• Experience in receptionist duties
• Strong communication skills
• Proven customer service experience
• Knowledge of front office operations
• Proficiency in computer systems and office software
• Ability to handle multiple tasks and prioritize effectively
• Attention to detail and problem-solving abilities
• Availability to work flexible hours, including weekends and holidays
• Prior experience in the hospitality industry is a plus