Reception duties: Greet visitors, clients, and employees, and provide them with a warm welcome. Handle incoming calls, emails, and messages, directing them to the appropriate individuals or departments.
Visitor management: Register and manage visitor access, issue visitor badges, and ensure that all necessary security protocols are followed.
Appointment scheduling: Schedule and manage appointments, meetings, and conference room bookings. Notify relevant parties of upcoming appointments and maintain an organized calendar.
Administrative support: Assist in administrative tasks, such as sorting and distributing mail, coordinating travel arrangements, maintaining office supplies, and managing office equipment.
Communication management: Manage incoming and outgoing correspondence, including emails, faxes, and postal mail. Ensure prompt and accurate dissemination of information.
Record keeping: Maintain and update visitor logs, employee directories, and other relevant records. Ensure the accuracy and confidentiality of sensitive information.