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Grow4sure consulting pvt ltd

Front Office Executive

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

JD
  • Position: Front Office Executive
  • Should have good communication.
Greets, registers, and assigns rooms to guests.
  • Issues room key to guest.
Responsible for proper key control and other security measures.
  • Answers telephone
Transmits and receives telephone messages and sets up guests wake-up calls.
  • Answers inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.
Keep records of room availability and guests accounts. Operates the front office computer system. Makes photocopies if needed.
  • Computes bill, collects payment, and makes change for guests.
Makes and confirms reservations.
  • Posts charges such as room, food, liquor, or telephone, to guest folio.
Makes restaurant, transportation, or entertainment reservations for guests
  • Deposits guests valuables in hotel safe or safe deposit box.
Checks out guests and inquires about their stay.
  • Provides and ensures high-quality guest relations. Receives and resolves guest complaints in a manner consistent with company policy. Makes Manager on Duty aware of any guest complaints.
Maintains the desired levels of quality assurance ratings, including guest comment cards, accounting audit and inspection scores.
  • Confers and cooperates with other departments as needed to ensure coordination of activities.
Ensures Inn compliance of all company policies and procedures.
  • Adheres to all safety procedures and informs management of any unsafe conditions.
Attends meetings and training as requested.

Salary-20,000-30,000

Location-Chandni chowk Delhi /Punjabi bagh delhi

For Queries

Contact - 8287413765 (Varun Singh)..

[Confidential Information]

Job Types: Full-time, Permanent

Pay: 20,
  • 00 - 30,000.00 per month

    Jadwal:
  • Day shift
Morning shift
Tunjangan:
  • Food provided


Ability to commute/relocate:
  • Punjabi Bagh, Delhi, Delhi: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Education:
  • Higher Secondary(12th Pass) (Preferred)

Experience:
  • total work: 1 year (Preferred)

Language:
  • English (Preferred)


Work Location: In person

More Info

Skills Required

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Date Posted: 21/10/2024

Job ID: 97402499

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