Front Office Executive

Company Overview

AdVoice Inc. is a creative graphic design and digital marketing agency with years of experience and a proven track record in providing design-oriented brand solutions. We have a team of talented professionals who are passionate about delivering high-quality services to our clients.

Job Overview

We are looking for a skilled and friendly Front Office Executive to join our team. As a Front Office Executive, you will be responsible for ensuring the smooth running of our front desk operations and providing excellent customer service to our clients. This is a full-time position with a junior level of experience required (1 to 3 years). The job location is Ahmedabad, Gujarat, India.

Qualifications and Skills

• Bachelor's degree in any discipline
• Proven experience as a Front Office Executive or similar role
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficient in MS Office and other relevant software
• Attention to detail and problem-solving skills
• Ability to handle and prioritize multiple tasks
• Customer service-oriented mindset
• Ability to work independently and as part of a team
• Professional appearance and attitude

Roles and Responsibilities

1. Open Office at 10 am sharp and close Office at 6.30 pm ensuring no deadline is pending for the day.
2. Download data from Email and Create and assign jobs in Project Management System (PMS)
3. Understand and check all the required data like Text, Size, Images and other verbal brief before entering new job in PMS.
4. Fill all the required data in PMS that help designer to start work on design job. Convey verbal instructions as written instructions in PMS.
5. Give proper Folder name with client name & check File name with Client name, size, Type of artwork. Put data in proper folder keeping Subject line in mind.
6. Take daily follow ups of designs sent yesterday and other pending jobs. Set reminder for client follow-ups.
7. Strict quality check of every single artwork with instructions on Email before sending. Make sure all changes are done by designers and then only send it to clients.
8. Manage artwork deadlines effectively. And Make sure all the designers are equipped with all pending works.
9. Download and check timesheet of each designer at every 15 days interval and create and submit report to Management as per given format.
10. Discuss and prepare agency promotion jobs with Madam and allocate these tasks when designer is free and no pending client deadlines.