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Accor

Front Office Executive

Accor
Early Applicant
  • 4 months ago
  • Be among the first 50 applicants
Exp: 0-2 Years
Pune, India
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Job Description

Job Description

  • Greeting guests upon arrival and making them feel welcomed.
  • Administering check-ins and check-outs.
  • Providing front desk services to guests.
  • Assigning rooms and taking care of administrative duties.
  • Delivering mail and messages.
  • Processing guest payments.
  • Coordinating with bell service and staff management.
  • Being a source of information to guests on various matters such as transport and restaurant advice.
  • Accommodating general and unique requests.
  • Diffusing conflict or tense situations with guests.
  • Provide a warm welcome to the guests, register and process check in for all arrivals and update the guest information in the system.

Qualifications

  • Previous experience in a similar role is an asset in a 5 star hotel setting
  • Strong interpersonal and communication skills with a passion for service
  • Service focused personality is essential; experience is an asset
  • Prior experience working with Opera or a related system

More Info

Industry:Other

Function:Hospitality

Job Type:Permanent Job

Skills Required

Conflict Resolution
Staff Management
Transport
Opera
Administrative Duties
Communication Skills

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Date Posted: 02/07/2024

Job ID: 83766211

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