FRONT OFFICE/ DATA ENTRY

The front office in various organizations typically refers to the area where administrative tasks and customer interactions occur. It serves as the face of the organization, handling inquiries, appointments, and often data entry tasks. Here's a breakdown of what each component generally involves:

• Front Office: This is the physical or virtual space where customers or clients interact with the organization. It includes reception areas, customer service desks, or virtual help centers (in the case of online businesses).

Roles and Responsibilities:

Reception: Greeting visitors, answering phone calls, and directing inquiries to the appropriate departments or personnel.Customer Service: Resolving customer issues, providing information about products or services, and ensuring customer satisfaction.

• Appointment Scheduling: Managing calendars, booking appointments, and coordinating schedules for clients and staff.

Handling Mail and Deliveries: Receiving and distributing mail, packages, and other deliveries.

Basic Administrative Tasks: Filing, organizing documents, and maintaining records.Data Entry:

• Purpose: Inputting, updating, and maintaining information in databases or spreadsheets.

Tasks: Typing in data from various sources such as paper documents, forms, or electronic files into computer systems.

Accuracy and Efficiency: Ensuring that data entry is accurate and timely to maintain the integrity of records and databases.Software and Tools: Utilizing software applications such as Microsoft Excel, CRM systems, or specialized data entry software.

• Skills Required:

Typing Speed and Accuracy: Fast and accurate typing skills are essential.

Attention to Detail: Ensuring that entered data is precise and error-free.Organizational Skills: Managing workload, prioritizing tasks, and maintaining orderly records.

• Communication Skills: Effective communication with team members and sometimes with customers or clients.

Job Type: Full-time

Jadwal:

• Day shift

Education:

• Bachelor's (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)

* total work: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person