Front Office Associate

Morpho Bokaro is a 4-star hotel located in the famous steel city of Bokaro, Jharkhand, that aims to provide a luxurious and memorable experience to its guests. The hotel offers lavish interiors, top-of-its-class rooms, and spacious banquet halls to make your stay as comfortable as possible. Morpho Bokaro proffers smooth check-in/check-out facilities and is proud of its prime location that makes it a hotspot for tourists and corporate guests.

This is a full-time on-site role for a Front Office Associate at Morpho Bokaro in Bokaro Steel City. The Front Office Associate will be responsible for handling all receptionist duties, providing excellent customer service, managing check-ins, displaying excellent phone etiquette, and effectively communicating with both staff and guests.

• Excellent phone etiquette and communication skills
• Proven experience in receptionist duties and customer service
• Ability to multitask and handle stressful situations calmly
• Excellent problem-solving skills and attention to detail
• Ability to work in a team environment
• Basic computer literacy
• Experience in the hospitality industry is a plus
• A degree in Hospitality Management or related field is desirable