Company Description
The Machan is an exclusive eco-resort located in Lonavala, offering unique tree houses designed to minimize impact on the natural surroundings. With a focus on environmentally friendly hospitality, The Machan advocates for renewable energy sources and sustainable water practices. The resort, situated in one of the top 25 biological hotspots in the world, provides a serene escape just a few hours away from Mumbai and Pune.
Role Description
This is a full-time on-site role for a Front Office Associate at Machan Resorts LLP. The Front Office Associate will be responsible for phone etiquette, receptionist duties, customer service, check-in procedures, and effective communication with guests. This role is located in Lonavala, providing a scenic and tranquil work environment amidst nature.
Qualifications
- Phone Etiquette, Receptionist Duties, and Customer Service skills
- Strong communication skills
- Experience in check-in procedures
- A friendly and welcoming demeanour
- Ability to multitask and prioritize tasks effectively
- Experience in the hospitality industry is a plus
- Fluency in multiple languages is advantageous
