Company Description
Welcome to The Grand Continent, one of the best and most popular business hotels in Bangalore. We offer modern amenities and luxury accommodations for business or leisure travelers to ensure a special stay every time. Whether visiting for work or attending an event, experience top-notch hospitality with us.
Role Description
This is a full-time on-site role for a Front Office Associate at GRAND CONTINENT HOTELS PRIVATE LIMITED in Bengaluru. The Front Office Associate will be responsible for phone etiquette, receptionist duties, customer service, check-in procedures, and effective communication with guests.
Qualifications
- Phone Etiquette, Receptionist Duties, and Customer Service skills
- Check-in procedures and effective Communication skills
- Experience in hospitality or front desk roles
- Ability to multitask and work in a fast-paced environment
- Excellent interpersonal and problem-solving skills
- Knowledge of hotel management software is a plus
- High school diploma or equivalent required
