Company Description
Courtyard by Marriott Pune Chakan is located in the industrial hub of Chakan, Pune, offering modern amenities and a pet-friendly environment. The hotel provides spacious accommodation with featherbed mattresses, marble bathrooms, and flat-screen TVs. Guests can enjoy 24-hour room service, high-speed Internet access, and upgraded suites with scenic views. MoMo Cafe serves delicious international cuisine, and the hotel offers flexible event venue space with state-of-the-art technology.
Role Description
This is a full-time on-site role for a Front Office Associate at Courtyard by Marriott Pune Chakan in Pune. The Front Office Associate will be responsible for phone etiquette, receptionist duties, customer service, check-in procedures, and effective communication with guests. The role involves assisting guests, handling reservations, managing check-ins, and providing exceptional service to ensure a pleasant stay for all visitors.
Qualifications
- Phone Etiquette, Receptionist Duties, and Customer Service skills
- Check-in Procedures and Communication skills
- Experience in hospitality or customer-facing roles
- Excellent interpersonal and organizational skills
- Ability to multitask and work well under pressure
- Knowledge of hotel operations and reservation systems is a plus
- Fluency in additional languages is an advantage
