Company Description
Bloom is a next-generation hospitality-tech platform based in Hyderabad, catering to #SavvyTravelers. With 50+ segment-leading hotels in India, Bloom offers smart rooms and workspaces in sought-after locations at affordable rates. The BloomTech wing provides an integrated platform leveraging Machine Learning for seamless experiences.
Role Description
This is a full-time on-site role for a Front Office Associate at Bloom in Hyderabad. The Front Office Associate will be responsible for phone etiquette, receptionist duties, customer service, check-in procedures, and effective communication with guests and team members.
Qualifications
- Phone Etiquette, Receptionist Duties, and Customer Service skills
- Check-in procedures and Communication skills
- Strong interpersonal skills and a customer-centric approach
- Ability to multitask and handle pressure
- Previous experience in hospitality or customer service is a plus
- Diploma or certification in Hospitality Management or related field
