Qualifications and Skills
- Previous experience in a front desk or customer service role is preferred
- Excellent verbal and written communication skills
- Proficient in using Microsoft Office Suite
- Strong organizational and multitasking abilities
- Ability to remain calm and professional in high-pressure situations
- Attention to detail and problem-solving skills
- Ability to work both independently and within a team
- Positive attitude and strong interpersonal skills
Roles and Responsibilities
- Greet and welcome visitors in a professional and friendly manner
- Answer and direct phone calls, taking messages as needed
- Provide information and answer inquiries about the company and its services
- Assist with administrative tasks such as filing, data entry, and managing schedules
- Maintain a clean and organized front desk area
- Handle incoming and outgoing mail and packages
- Manage office supplies and place orders as necessary
- Assist with coordination of meetings and events
- Ensure compliance with company policies and procedures
- Provide exceptional customer service to all clients and visitors
