Skills:
Customer Service, Communication, Organization, Multitasking, Problem Solving, Attention to Detail, Time Management, Professionalism,
Company Overview
Podar Education Network, established in 1927, is a leading authority in the educational sector in India with a strong foundation in traditional Indian values. With 139 educational institutions and over 2,00,000 students across the nation, Podar offers various educational streams including CBSE, CISCE, IGCSE, and IB. The network is dedicated to providing quality education through integrity and innovative learning methods, making it a trusted name in shaping the future of children and the nation.
Job Overview
Podar Education Network is seeking a Junior-level Front Desk Representative for our Nanded location. This is a full-time position requiring 1 to 3 years of work experience. The ideal candidate will be a key personality in interacting with students, staff, and visitors, ensuring an organized and positive environment at the front desk.
Qualifications And Skills
- Preferred female candidate with customer service skills to greet guests warmly and offer any assistance needed for a positive experience.
- Organization skills for maintaining schedules, filing, and ensuring the front desk area is orderly.
- Multitasking ability to manage multiple inquiries and tasks simultaneously without losing focus.
- Problem-solving skills to address queries and issues promptly and effectively.
- Excellent attention to detail to ensure accuracy in communication and documentation.
- Time management skills to prioritize tasks efficiently to meet all front desk responsibilities.
- Professionalism in representing Podar Education Network positively and adhering to company protocols.
- Must have strong communication skills (Mandatory skill) to articulate information clearly to students, parents, and staff.
Roles And Responsibilities
- Welcome and assist visitors by directing them to appropriate contacts or services while maintaining a friendly and helpful demeanor.
- Manage incoming calls, answer inquiries, and redirect calls to relevant extensions as required.
- Maintain an organized and tidy reception area ensuring brochures and promotional materials are readily available.
- Coordinate daily administrative tasks, including mail distribution, scheduling appointments, and managing deliveries.
- Collaborate with the internal team to ensure efficient operation and communication within the facility.
- Assist in student and parent inquiries, providing accurate information regarding the schools offerings and procedures.
- Monitor and maintain office supplies, ensuring availability of necessary materials at all times.
- Adhere to all safety and security protocols to ensure a safe environment for staff, students, and visitors.
