n
key responsibilities areas (KRAs)
- nGreeting visitors: Provide quality customer service by greeting visitors with a smile, offering assistance, and being helpful.
- nAnswering calls: Answer and transfer phone calls and email inquiries.
- nManaging office supplies: Manage office supplies and ensure the reception area is always neat.
- nCommunication: Provide accurate information about the business to customers.
- nDependability: Be trustworthy, always be ready to take calls, and promptly return calls and messages.
- nReceiving and delivering mail and packages
- nScheduling meetings
- nCoordinating office activities
- nManaging security and telecommunications systems
- nHandling queries and complaints
- nTaking messages and ensuring they are passed to the appropriate staff member in time
