Front Desk Receptionist

Roles & Responsibilities

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome guests.
• Answer questions and address complaints.
• Answer all incoming calls and redirect them or keep messages.
• Receive letters, packages etc. and distribute them.
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails.
• Housekeeping Management
• Stationary Management
• Able to handle Hotel Booking of Staff as well as for Guest.
• Air/Train Tickets
• Monitor office supplies and place orders when necessary.
• Keep updated records and files
• Monitor office expenses and costs
• Take up other duties as assigned (travel arrangements, schedules etc.)
• Attendance Management
• Help to team HR for theirs hiring process
• Coordinating with Trainer for Training schedule.

Desired Candidate skills

• Required 2-3 Year of experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Should be graduate in any of steam.