FRONT DESK RECEPTIONIST

Company: InvestoXpert.com

Position: Front Office Receptionist

Noida: Noida 136 (Nearest metro Noida 137)

PFA the KRA'S :

Greeting visitors, clients, or customers in a professional and friendly manner.

Answering phone calls, addressing inquiries, and transferring calls to the appropriate department or personnel.

Providing information about products, services, or company policies.

Managing and organizing office documents, files, and records.

Assisting in the preparation of reports, presentations, and other documents.

Handling mail, emails, and faxes, and distributing them to the relevant individuals.

Managing meeting rooms and ensuring they are properly set up for appointments or presentations.

Inputting and updating information into databases or computer systems.

Maintaining accurate and up-to-date records of clients, customers, or visitors.

Processing payments, handling cash transactions, and providing receipts.

Balancing cash registers and preparing financial reports.

Addressing and resolving customer complaints or concerns in a timely and efficient manner.

Escalating issues to the appropriate department or management when necessary.

Effectively communicating with team members, other departments, and external parties.

Providing information about the organization's products, services, or policies.

Managing multiple tasks simultaneously, such as answering phones while assisting visitors and handling administrative duties.

Maintaining a professional appearance and demeanor at all times.