Company Description
EaseMyTrip.com is a leading travel company based in Noida, India. We operate in the B2B2C, B2C, and B2E distribution channels, catering to the travel needs of a diverse customer base. Our user-friendly websites and mobile applications, combined with our customer-centric approach, have helped us gain significant market share in the domestic airline ticket business. We pride ourselves on our strong brand presence and efficient operations.
Role Description
This is a full-time on-site role for a Front Desk Receptionist. The Front Desk Receptionist will be responsible for handling phone calls, performing receptionist duties, managing clerical tasks, and providing excellent customer service. The role involves interacting with customers and ensuring a smooth and pleasant experience.
Qualifications
- Excellent phone etiquette, communication, and customer service skills
- Experience in receptionist duties and clerical tasks
- Strong organizational and multitasking abilities
- Attention to detail and problem-solving skills
- Proficiency in Microsoft Office Suite and other relevant software
- Ability to work well in a team and handle high-pressure situations
- Prior experience in the travel industry is a plus
- Bachelor's degree in a relevant field is preferred
