Front Desk Executive

Company Overview

Touchstone Educationals LLP is a leading IELTS Education Institute with a network of branches across Punjab, Haryana, and Rajasthan. We have been providing expert and personalized services for those seeking to study in Canada and Australia for over two decades. With over 1001-5000 employees, we strive to deliver the best education experience to our students.

Job Overview

We are looking for a Front Desk Executive to join our team at Touchstone Educationals LLP. As a Front Desk Executive, you will be the first point of contact for our clients and visitors. Your main responsibilities will include managing the front desk, answering phone calls, and providing assistance to clients. This is a full-time position based in Chandigarh, Chandigarh, India.

Qualifications and Skills

• Excellent communication and interpersonal skills
• Friendly and professional attitude
• Strong organizational and multitasking abilities
• Ability to handle difficult situations with patience and professionalism
• Proficient in using Microsoft Office applications
• Attention to detail and accuracy
• Ability to work independently and as part of a team
• Prior experience in a similar role is preferred, but not required

Roles and Responsibilities

• Manage the front desk and ensure a welcoming atmosphere for clients and visitors
• Answer and direct phone calls in a professional and courteous manner
• Provide accurate information and assistance to clients regarding our programs and services
• Schedule appointments and manage calendars
• Handle incoming and outgoing mail and deliveries
• Maintain a clean and organized reception area
• Assist in administrative tasks such as data entry, filing, and photocopying