Job Description:
- Process all room requests, changes, and cancellations and respond to guest questions and queries as appropriate.
Identify guests needs and determine appropriate room type, availability and rate and accommodate and document special requests.- Ensure guests are aware of all booking conditions including, the Hotel guarantee, special rates, and cancellation policies.
Produce quotations and written confirmation to all clients and update amended bookings.
- Manage telephone and email reservation enquiries in a prompt and professional manner and in accordance with Hotel standards, ensuring accuracy and attention to detail at all times.
* Coordination with clients.
Job Type: Full-time
Pay: 15,
- 00 - 25,000.00 per month
Jadwal: - Day shift
Work Location: In person
