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D Source

Front Desk Executive

Early Applicant
  • Posted 19 months ago
  • Be among the first 10 applicants
2-4 Years
INR 2.16 - 2.64 LPA

IT/Computers - Hardware & Networking

Job Description

Qualification

EducationSpecialisationDetails
GraduateBHM
DiplomaDiploma Hotel Management

Responsibilities -

  • Act as a main resource for reservation agents needing assistance technically or with regards to achieving customer satisfaction.
  • Ensure reservation department and Front Office staff are constantly aware of availability states open, on request, closed dates, high demand dates etc.
  • Responds to all guest reservation requests and executes prompt, courteous and accurate guest service at all times.
  • Manage systems that are set up within the reservations department to ensure accurate handling and monitoring of phone calls
  • Track all reservations picked up from all On-line channels like hotel website, OTA, GDS, other third party etc
  • Verify all reservations taken on the reservation forms are updated on the PMS without fail.

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Skills -

  • A positive attitude and excellent communication skills.
  • Experience of motivating and leading a winning team. Ability to remain calm whilst under pressure.
  • Ability to work with multiple systems and applications like spreadsheets, databases, work processing, property management software's, Booking engine, OTA Extranets, Yield management systems and computers

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Please Note -

1. Read the job profile, gender, experience, qualification, job location and salary range before you apply.

If you do not match any of these and still you apply, DSource will issue you an ICL, but the client will not conduct your interview.

2. In your ICL we provide the company contact number, Call them before you actually go for interview.

3.Vacancy can get filled any time at client company, hence even if you have received ICL, DSource does not take responsibility of your interview being conducted

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Uploaded vacancy by Hetvi

Uploaded vacancy on 31st Oct 2020

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Date Posted: 09/06/2023

Job ID: 42522861

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About Company

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This project on 'Creating Digital-learning Environment for Design' also called 'e-kalpa' is sponsored by the Ministry of Human Resources, Government of India as part of the National Mission in Education through Information and Communication Technology. Creating Digital Learning Environment for Design in India (‘e-kalpa’)

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