Roles and Responsibilities: Front Desk Executive
- Greet clients, visitors and guests as they enter into office
- Provide information regarding products orservices of the company
- Answer inquiries regarding services and availability of the personnel
- Schedule, reschedule and cancel appointments
- Answer telephone calls and transfer calls to the appropriate person
- Provide information to callers over the telephone
- Respond to emails and office correspondence
- Update employee attendance and visitors records
- Assist visitors in filling out forms
- Perform basicbookkeeping and record keeping duties
- Update shift diaries and report maintenance issues
- Perform light maintenance on equipment
- Monitor, stock and restock office machines
- Perform data entry and filing activities
- Keep work area clean and tidy on a constant basis
- Sort and distribute incoming mail
- Assist in resolving clients issues and complaints
- Manage inventory of office supplies and equipment
- Order supplies and equipment whenrequired
- Schedule staff appointments with clients or company representatives
- Liaise between departments and provide clerical support
- Pass the walk-in inquires to department team leaders
- If team leaders are not available, then the second in charge of the team in terms of equal inquiry distribution
- Other work assigned by Management as per business demand
Experience & Qualifications:
- Minimum 1 year of work experience as a receptionist or front desk executive. The education consultancy industry experience will be an added advantage
- Any Graduate
Interested candidate can apply on 8866010086 OR [Confidential Information].
